The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Luxury
“The Executive King Suite was incredibly spacious, allowing for a comfortable stay with ample room to relax and unwind.” view full review
Lounge Delights
“The executive lounge on the 37th floor offered a good array of food and drinks, rivaling some of the best local restaurants.” view full review
Helpful Shuttle
“The shuttle bus service was fantastic, running on time multiple times an hour, making our outings stress-free and convenient.” view full review
Spotless Elegance
“The classy bathroom was impeccably clean, providing a touch of elegance and comfort during our stay.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Baby pushchair
Children's buffet
Spa & Leisure
Indoor swimming pool
Live entertainment
Night club
Sauna
Back massage
Full body massage
Foot massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Bedroom
Down comforter
Media
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
6-6-2 Nishi-Shinjuku,
Tokyo,
Japan,
1600023,
Tokyo City Area
Map view
street view
6-6-2 Nishi-Shinjuku,
Tokyo,
Japan,
1600023,
Tokyo City Area
City landmarks
11 Naitomachi
Cherry blossom viewing
2.4
km
Garden
Shinjuku Gyoen National Garden
2.4
km
1 Chome-1-6 Kabukicho
Shinjuku Golden Gai Theater
1.4
km
Park
Yoyogi Park
2.5
km
1 Chome-2 Nishishinjuku
Omoide Yokocho nights Market
820 m
Museum
Samurai Museum
1.4
km
5 Chome-17-3 Shinjuku
Hanazono Shrine
2.6
km
Museum
Meiji Jingu Shrine
2.1
km
Mall
Takeshita Street
2.6
km
1-1 Yoyogikamizonocho
Meiji Jingu
1.9
km
Mall
Opera City Tower
1.5
km
Tower
Tokyo Tower
6.2
km
Art object
Godzilla Head
1.2
km
Museum
Seiji Togo Memorial Sompo Japan Nipponkoa Museum of Art
1.1
km
Pagoda
Tenryuji Temple
1.7
km
Mall
Lumine 2 Shopping Mall
1.1
km
Shopping Area
Shinjuku Subnade Shopping Mall
1.3
km
Church
Yodobashi Church
1.4
km
Shin Okubo
Shin Okubo Korean Town
1.5
km
Mall
NEWoMan
1.3
km
2-17-5 Kabukicho
Inari Kio Shrine
1.7
km
Event hall
Studio Alta
1.0
km
3-22-7 Yoyogi Shinjuku Bunka Quint Bldg.1F
Bunka Gakuen Costume Museum
900 m
Mall
Shinjuku Southern Terrace
1.4
km
Nearby
Public Building
Tokyo Metropolitan Government Buildings
420 m
1-26-2 Nishishinjuku
Shinjuku Nomura Building
500 m
Park
Shinjuku Central Park
340 m
Japan
Tokyo Metropolitan Government Building observation room
330 m
2 Chome-6-1 Nishishinjuku
Shinjuku Sumitomo Building
200 m
2 Chome-11-2 Nishishinjuku
Shinjukujunisha Kumano Shrine
500 m
Restaurants
Dynasty
30 m
6-6-2 Hilton Tokyo 2F
Ashoka Shinjuku
160 m
6-6-2
Zatta
0 m
6-6-2 2F Hilton Tokyo
Otowatei
30 m
6-6-2
Hyatt Regency Tokyo Caffe
190 m
2-7-2 Nishi-Shinjuku
Patisserie Filou
0 m
6-6-2 2F Dining Floor Tsunohazu
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Variety in dining
Helpful staff
Pricey for tourists
Limited towel supply
8.4/10
Great
Rooms
8.6
Location
9.0
Service
8.9
Dining
8.2
Guest reviews
8.4/10
based on 9 reviews
4.5/5
based on 5888 reviews
8.4
8.4/10 based on 1094 reviews
#2 of 18 hotels in Nishishinjuku based on Tripadvisor
Amanda
United States,
May
2024
8.6/10
The hotel offers very clean, comfortable, and quiet rooms that were among the best I've experienced in Tokyo, despite needing an upgrade. The service was outstanding and the location was excellent, with convenient access to Shinjuku Station. The dining options were outstanding, but some areas could use improvement.
Rooms
8.0
The rooms were great before the renovations and are now some of the best I've stayed in while in Tokyo.
Service
9.0
The service was outstanding, with very helpful and friendly staff.
Location
9.0
The location was excellent, with a connecting tunnel leading to Shinjuku Station and close proximity to attractions.
Dining
9.0
The dining experience was outstanding as well, with a wide range of Japanese and international breakfast items.
Facilities
8.0
The hotel offers various facilities to ensure a comfortable stay.
Harvey
United Kingdom,
March
2024
8.8/10
The hotel offers very comfy and top-notch rooms with club lounge access. It may not be large, but it was very clean and spacious compared to most other hotels I've been to in Japan. The service was excellent, with polite and seriously helpful staff who assisted with every requirement. The location is great for exploring Tokyo, within easy access to several underground lines and close to a local garden/park. The dining experience was fantastic, offering a large selection of brilliant omelettes and various hot main dishes. Overall, a superb choice for travelers looking for comfort and convenience at a good value.
Rooms
9.0
The rooms were very comfy and top-notch, with club lounge access. They were very clean and spacious compared to most other hotels I 've been to in Japan.
Service
9.0
The staff were polite, very friendly, and available to assist with every requirement. They were seriously helpful and aimed at cleanliness standards.
Location
9.0
The hotel's location is great, offering easy access to Tokyo's attractions and transportation, including a free shuttle to Shinjuku station. Perfect for exploring the city and close to a local garden/park for morning jogs.
Dining
9.0
The dining experience was great, with a large selection and brilliant omelettes. The variety and freshness of the food were exceptional.
Facilities
8.0
The hotel facilities were excellent, providing all necessary amenities for a comfortable stay.
Gordon
United Kingdom,
February
2024
9.0/10
I felt a bit of Japanese vibe in the room with what looked like Hiragana writing on the carpet, which was cool. The hotel can be a little pricey for tourists, but the towel supply was excellent in size and very clean. The service was super professional and courteous, almost like dealing with a chatbot, but in a good way. The staff was incredibly helpful and accommodating, even offering to move our luggage without us being present. The location was perfect, just a quick walk or taxi ride from the main station and shopping areas, or you could hop on the free shuttle provided by the hotel. The dining experience was absolutely amazing with various varieties and the facilities were at a whole other level.
Rooms
8.0
The rooms have a lovely Japanese touch with what seems like Hiragana writing on the carpet. They were clean, comfortable, and spacious.
Service
9.0
The service was top-notch, super professional, and courteous. The staff went above and beyond to assist us.
Location
9.0
The hotel's location is perfect, close to metro stations and not far from the bustling shopping and nightlife areas. It's convenient for exploring Shinjuku.
Dining
10.0
The dining experience was the best with regards to quality of food, variety, and selection. They even helped us with reservations and insider hints.
Facilities
9.0
The hotel's facilities are top-notch, offering everything you need for a comfortable stay.
Variety in dining
Pricey for tourists
Owen
United States,
January
2024
8.2/10
The hotel's rooms were bright, spacious, and pleasantly scented, with a convenient working desk for late business calls. The glass-walled shower room, which can be closed off for privacy, was a nice touch. The service was attentive and accommodating, going above and beyond to assist with purchases and making apologies when needed. The location offered a mix of environments, from a business-like setting to easy access to shopping areas and vibrant nightlife. The dining options, though busy, catered to various tastes and provided a decent selection. Overall, a fine stay with excellent features and a few minor drawbacks.
Rooms
9.0
The rooms were clear, full of lights, and great smells. The decent size included a working desk for late office conference calls, and the glass-walled shower room with a modesty panel was a nice touch.
Service
8.0
The staff were also very helpful and went the extra mile to assist with purchases. The apologies and attentiveness shown throughout the stay were remarkable.
Location
9.0
The hotel's location varied from business-like to nearby shopping areas and lively nightlife spots. With convenient access to transportation options and surprising upgrades for loyalty members, the location turned out to be a pleasant surprise.
Dining
7.0
The dining experience was good, catering to various tastes, although it could get repetitive. The Danish pastries were a highlight.
Facilities
8.0
The hotel's facilities were well-equipped and satisfactory for a comfortable stay.
Handy working desk
Repetitive dining
Ricky
United Kingdom,
December
2023
8.8/10
The hotel offers spacious rooms with all facilities working perfectly, including a brilliant shower and large toiletry area in the bathroom. Although undergoing renovations during our stay, the rooms provided a great view of Shinjuku. Service was exceptional, with staff willingly assisting in booking Japanese breakfast or organizing transfers and tour guides. The location was superb, with easy access to train lines and a convenient underground walkway directly to the hotel. Dining options were good overall, with room for improvement. The hotel offers a range of facilities to enhance the guest experience.
Rooms
9.0
The rooms were super, large, and clean, with all facilities working well. The brilliant shower and large toiletry area in the bathroom were perfect for our needs.
Service
9.0
The staff were more than happy to assist with booking Japanese breakfast and organizing complicated transfers and a tour guide, making our stay stress-free and enjoyable.
Location
10.0
The hotel's location in Shinjuku, the heart of Tokyo's business, shopping, and entertainment district, was excellent. With two train lines nearby and a direct underground walkway to the hotel, getting around was convenient.
Dining
7.0
The dining experience was good overall, with room for improvement to reach an amazing level.
Facilities
9.0
The hotel offers a range of facilities to cater to guests' needs, enhancing the overall stay.
Robert
United States,
November
2023
9.0/10
My stay at this hotel was absolutely amazing! The rooms were far bigger and better than the standard king room, with a comfy feel and nice Japanese touches. The inclusive breakfasts with live cooking stations, evening free-flow drinks with premium alcohol, afternoon tea, nightly canapes, free Wi-Fi, and private check-in/check-out on the 37th Floor were truly remarkable. However, it's worth noting that the prices are a bit on the pricy side, at around $400 AU each per night.
Rooms
9.0
The rooms were incredibly spacious and comfortable, with lovely Japanese touches throughout.
Service
9.0
The service provided during my stay was exceptional. The staff were always helpful and friendly, even going the extra mile to set up a nice table just outside the bar. Although there was a small hiccup with room cleaning, they were very polite and accommodating.
Location
8.0
The hotel is located in a business area of Tokyo, but its proximity to the Marunochi subway line makes it convenient to explore the city. While it's not the most ideal location for those with physical limitations due to the deep local stations, the free shuttle bus to central Shinjuku every 20 minutes is a great bonus.
Dining
10.0
Dining at this hotel was an absolute delight! The in-house restaurant offered a wonderful selection of food and drinks, making it one of the best dining experiences I've ever had at a hotel. The perfect breakfast spread and the availability of everything you could desire made every meal a feast for the eyes and stomach.
Facilities
The hotel boasts excellent facilities to enhance your stay, from room service to tours/ticket assistance, ensuring that all your needs are met during your time here.
Dean
United Kingdom,
September
2023
8.2/10
The hotel offers spectacular rooms that are comfortable and in a good location, although they appear a bit dated. The service was immediate and resolved issues efficiently. The hotel's convenient location is great for business travelers and offers easy access to malls and restaurants. The dining experience features a daily selection of Japanese and international choices. The facilities are well-maintained with modern amenities.
Rooms
8.0
The rooms were spectacular and comfortable, situated in a good location.
Service
9.0
The service was immediate and efficient in resolving any issues.
Location
9.0
The hotel's location is very convenient for business travelers with easy access to malls and restaurants.
Dining
7.0
The dining experience offers a daily selection of Japanese and international choices.
Facilities
8.0
The facilities are well-maintained with modern amenities.
William
United Kingdom,
August
2023
8.8/10
The hotel offers very spacious rooms by Japanese standards, well-appointed with fantastic beds and sliding paper screens, alongside top-notch concierge services. However, it is near the staff shaft, leading to some noise disturbances. The breakfast options are great, including a selection of beer and soft drinks, all enjoyed in a comfortable bed.
Rooms
9.0
I was impressed by the large and comfortable room with traditional sliding paper screens. The bed was incredibly cozy.
Service
9.0
The service here is exceptional. The staff speaks excellent American English and is highly professional, well-trained, and fluent in English. They were very helpful throughout my stay.
Location
9.0
The location is perfect, near metro stations and not far from other Shinjuku attractions. The front desk staff are excellent, adding to the overall positive experience.
Dining
8.0
The dining options are diverse, catering to various tastes and cultures. The hotel offers a wide range of both Japanese and Western dishes, including refreshing fruit shots.
Facilities
9.0
The facilities here are top-notch, with everything you need for a comfortable stay.
Matt
United Kingdom,
August
2023
7.8/10
Our stay at the hotel was fantastic! The rooms were spacious, clean, and offered great views, making it perfect for my wife, son, and me. The variety of food options was impressive but the high business of the dining area could be a downside.
Rooms
8.0
Our room was large, clean, and provided ample space for our family. The views from the room were stunning.
Service
9.0
They were polite, friendly, and multilingual.
Location
9.0
The hotel's location near Shinjuku Station was convenient for exploring the city and enjoying the vibrant surroundings. The staff was helpful with local recommendations.
Dining
7.0
The dining experience was like a feast with a wide variety of options, although the quality might not have been top-notch compared to traditional Hilton standards.
Facilities
6.0
The hotel has limited facilities but provides essential services for a comfortable stay. The small pools and sauna might get crowded.